Terms & Conditions

Last updated: June 2026

Please read these terms carefully before making a purchase. By using HeroID and completing a purchase, you agree to be bound by the terms below. If you do not agree, please do not proceed with a purchase.

1. About HeroID

HeroID™ (heroid.app) is an AI-powered service that generates personalised superhero stories, origin stories, villain battles, and mini comic pages for children based on information you provide. HeroID is operated as an independent digital product.

2. The Service

For a one-time payment of $1 USD, HeroID generates a unique, AI-written superhero identity package including:

All content is generated automatically using artificial intelligence (AI) and is unique to each purchase.

3. Payments & Refunds

⚠️ All purchases are final and non-refundable. Because HeroID delivers a digitally generated product immediately upon payment, we are unable to offer refunds once generation has begun or completed.

Payments are processed securely via Stripe. HeroID never stores or has access to your card details. By completing a purchase you agree that the $1 charge is non-refundable under any circumstances, including but not limited to:

4. AI-Generated Content

All stories, names, comic pages, and descriptions produced by HeroID are generated by artificial intelligence. By purchasing, you acknowledge and accept that:

HeroID endeavours to keep all generated content child-appropriate, however we cannot guarantee the AI will never produce mildly unexpected phrasing. If you receive content you consider inappropriate, please contact us.

5. Delivery & Email

Your HeroID is available for instant PDF download on the result screen. You may optionally enter an email address to receive a copy by email. Please note:

💡 Tip: Always download your PDF directly from the result page as your primary copy. The email is a secondary backup.

6. Limitation of Liability

To the fullest extent permitted by applicable law, HeroID and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the service, including but not limited to:

HeroID's total liability to you in connection with any purchase shall not exceed the amount you paid ($1 USD).

7. Your Responsibility

You are responsible for:

8. Privacy & Data

HeroID collects minimal data to operate the service:

We do not sell, share, or use your data for advertising or analytics purposes.

9. Intellectual Property

The HeroID name, logo, website design, and codebase are the intellectual property of HeroID™. The AI-generated content produced for your purchase is licensed to you for personal, non-commercial use. You may print, share, and enjoy your HeroID story freely, but may not resell or redistribute it commercially.

10. Age & Parental Consent

HeroID is a service designed to create stories for children, but it must be purchased and used by an adult aged 18 or older. By completing a purchase, you confirm that:

HeroID does not knowingly collect personal information directly from children. All interactions are intended to be completed by a parent or guardian. If you believe a minor has made a purchase without parental consent, please contact us immediately at support@heroid.app.

11. Disclaimer of Warranties

HeroID is provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, HeroID disclaims all warranties including but not limited to:

Your use of HeroID is entirely at your own risk. We make no promises about specific outcomes from the AI generation process.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from your use of HeroID shall be subject to the exclusive jurisdiction of the courts of the United States. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Changes to These Terms

We may update these terms from time to time. The date at the top of this page reflects the most recent revision. Continued use of HeroID after changes are posted constitutes acceptance of the updated terms.

14. Contact

If you have any questions, concerns, or issues with your HeroID purchase, please contact us at: support@heroid.app

We'll do our best to help — we want every hero's story to be a great one.